If an item is defective, you may return the product up to 30 days after you receive it for an exchange or full credit to your credit card. Please include your last name and your order number in the package so that we may reference your order and process your return more efficiently. We do not accept returns for any other reasons. We regret that we cannot refund shipping and handling charges.

Please ship your return or exchange to:
Billy B Beauty LLC
c/o CHELSEA FINANCIAL SERVICES
207 WEST 25TH STREET
4TH FLOOR
NEW YORK, NY 10001